← Noctune
Support
Need help with Noctune? We are here for you.
Common Questions
- Sounds stop when I lock my phone. Make sure Background Audio is enabled in your device settings. Noctune is designed to play continuously in the background.
- I purchased premium but sounds are still locked. Try tapping "Restore Purchases" in the app. If that does not work, contact us below.
- The app crashes on launch. Make sure you are running the latest version from the App Store. If the issue persists, reinstalling usually fixes it.
- Can I use Noctune offline? Yes. All sounds are bundled with the app. No internet required after download.
Contact Us
For anything else, email us at hello@noctune.org and we will get back to you within 48 hours.